By Danielle Newton. Last Updated 28th October 2024. Were you impacted by another road user in a way that caused you injury? Even if the accident was not entirely their fault, you could still be owed a proportion of compensation for your damages. This article explains the steps you need to take to successfully launch road traffic accident claims after a car crash.
When you are injured in a road accident, a whole array of problems can present themselves. Severe injuries, psychological damage, and financial losses are just a few of the long-lasting effects that you could suffer after a road traffic accident.
A road traffic accident claim can help you put together the necessary proof that you suffered due to the substandard driving or conduct of another road user. Whether it was a car or bike crash, our advisors could help connect you with personal injury specialists with the expertise to help. Connect now by:
- Calling us on 0800 408 7825
- Contact us via our website
- Use the ‘live support’ option for immediate help and advice
Find out how much your road traffic accident claim could really be worth by talking to experts today.
Select A Section
- Am I Eligible To Make A Road Traffic Accident Claim?
- Types Of Road Traffic Accident Claims We Handle
- Causes Of Accidents On The Road
- I Have Made A Car Insurance Claim, But The Other Party Is Not Responding
- Documents And Evidence Which Can Help You Make A Claim
- What To Do If You Have A Road Traffic Accident
- Road Traffic Accident Claims Calculator
- Contact No Win No Fee Lawyers Handling Road Traffic Accident Claims
- Related Road Traffic Accident Claims Guides
Am I Eligible To Make A Road Traffic Accident Claim?
A road traffic accident is any form of collision or incident that involves motorists, cyclists, pedestrians, or any other type of road user, such as a horse rider.
All road users have a duty of care to one another, which means they need to make sure they do not cause harm or damage to themselves or others. As part of upholding this duty, they need to comply with the Road Traffic Act 1988 and the Highway Code.
If another road user fails to do so, and you suffer injuries as a result, this is known as negligence. If you can prove that negligence occurred, then you may be able to make a road traffic accident claim.
Time Limits In Road Traffic Accident Claims
Under the Limitation Act 1980, there is generally a 3-year time limit to start personal injury claims. With this in mind, it’s important to start a claim as soon as you feel ready. Once you have begun, there are no timescales regarding the duration of a claim. Working with a personal injury solicitor could also help you understand the best time to settle and for the right amount.
Litigation Friends
Road traffic accident claims can be made on behalf of a minor. If your child was injured crossing the road by reckless or careless drivers and suffered injuries, you could claim on their behalf. Litigation friends can include:
- The parent
- Guardian
- Solicitor
These adults can undertake the duties associated with making the personal injury claim. Any sum that is ultimately awarded as compensation can be held in a safe account until the minor reaches the age of maturity.
If the child reaches 18 and nobody has claimed on their behalf yet, they can do so themselves. They’d have 3 years from the date of their 18th birthday to claim.
Should you lack the mental capacity to claim, a litigation friend could do so on your behalf. However, if you recover mental capacity, you’d have 3 years from the date of recovery to claim.
Types Of Road Traffic Accident Claims We Handle
After the shock and trauma of your road traffic accident, it may seem unclear whether you have a legitimate or provable claim. It can be useful to clearly identify the type of accident you suffered as a starting point. Below is a brief list of some of the type of accident scenarios that we could help you with:
- Car or bicycle crashes
- Electric scooter collisions
- Hit and run scenarios
- Multiple pile-up accidents
- Rear-end or side-impact collisions
- Car park accidents
- Uninsured driver accidents
- Taxi accidents
- Public transport-related injuries
- Lorry/HGV collisions
Some of these scenarios may come under the scope of legislation called the Highways Act 1980 as it could be the local authority’s responsibility to ensure road surfaces are safe and free of the debris that caused the accident. However, you could still claim in this event.
There are reasonable limits as to what others can be held accountable for and we look at actual causes below. Whatever the exact circumstances of your accident, speak with our advisors and they can help you to best navigate your road traffic accident claim.
Causes Of Accidents On The Road
The Highway Code has specific guidance for motorists and road users that are designed to limit as many hazardous situations as possible. There are some obvious examples of negligent breaches such as drinking and driving or taking drugs or medication that may impair your ability behind the wheel. Other issues that can create accidents could be:
- Poor eyesight, but driving regardless
- Failing to pay due care and attention to the roads
- Loss of control
- Inexperience
The Highway Code does not discriminate in its expectations of drivers. All motorists are expected to be competent and display a minimum standard of requisite skill behind the wheel, regardless of age. Furthermore, all drivers must:
- Have at least third-party insurance
- Have a current, valid licence and MOT
- Ensure the vehicle is registered with the DVLA
- Drive a roadworthy vehicle
In the heat of an accident, it can be impossible to recall clearly what happened so it is a good idea to request the police report (if there was one) as part of your evidence for making a claim.
Uninsured Drivers and the Motor Insurers’ Bureau (MIB)
In certain road traffic accidents, the other party fails to have insurance at all. Some motorists fail to even stop at the scene. With this in mind, an organisation called the Motor Insurers’ Bureau (MIB) can offer some compensation.
Drawing from the insurance paid by other motorists, the MIB tries to extend some sort of compensation to the victims of hit and run or uninsured accidents. Each case is looked at individually and their website offers a wealth of resources for situations like this.
Anyone can request compensation from the MIB, but it can be more helpful to do so with the help of a personal injury specialist. They can offer crucial advice on how much to request and explain what evidence can best support your claim. Thanks to the MIB, uninsured or untraceable drivers do not have to bring your search for compensation to a halt.
I Have Made A Car Insurance Claim, But The Other Party Is Not Responding
If an insurance company is not responding to your claim, there are certain steps you can take to deal with the situation.
Your solicitor will often follow the pre-action protocols for personal injury claims. This includes sending a letter of notification to the defendant, making them aware that a claim is being made. The letter of notification should be acknowledged within 14 days. However, if there is no response to the letter of notification, court proceedings could be issued.
Whilst it is not always necessary to hire a solicitor for an insurance claim, the advice and help they can offer in situations such as these could benefit you.
Please speak to an adviser if you would like more details about what you can do when another party, such as an insurance company, is not responding to the claim.
What To Do If The Insurance Company Is Stalling
There could be incidents where the insurance company delays settling a car accident claim. These include when the other party’s insurer is:
- Investigating the road traffic accident. They may take longer than they are supposed to as set out in the Pre-Action Protocols.
- There could be a dispute in the liability due to a lack of sufficient evidence. As such, they may request more evidence which can take time.
If you feel the other party’s insurer is stalling, you might want to instruct a solicitor to help you with your car insurance claim. They could help gather more evidence if this is what the other party’s insurance company requires to settle the claim.
If you would like free advice about what to do if the other party’s insurance company is stalling, get in touch with our advisors using the details at the top of the screen. In addition to free advice about the claiming process, they can assess your chances of succeeding with a claim and if it seems like you might be eligible, you could be put in touch with one of our No Win No Fee solicitors from our panel.
Documents And Evidence Which Can Help You Make A Claim
Road traffic accident claims require supporting evidence. The proof you collect will not only show the extent of your injuries, something that will be very useful to our panel of solicitors when calculating a possible compensation figure, but also show that the other road user was responsible for the accident.
Possible evidence examples include:
- Copies of medical records such as X-rays, other scans and test results showing what injuries you sustained and how serious they are.
- It is a legal right to request CCTV footage of yourself. Such footage can be very useful in showing the accident taking place.
- You can also photograph your injuries, your vehicle and the scene of the accident.
- If the police attended the scene you could get a copy of their incident report.
- Any passengers of your vehicle, other motorists, or pedestrians who saw the accident could act as witnesses. Be sure to take down any contact information so their statements can be taken during the claims process.
One of the road traffic accident solicitors on our panel could support your road traffic accident claim. You can get your free eligibility assessment today and if you had a valid road accident claim, you could be connected to a solicitor who could assist you with gathering evidence.
Get in touch today using the contact information given below.
What To Do If You Have A Road Traffic Accident
As we have previously stated, to be eligible to make a car accident claim, you must be able to prove that you suffered your injuries due to another road user breaching their duty of care. However, you may also be wondering what to do if you have a road traffic accident.
Rule 286 of the Highway Code states that if you are involved in an incident on the road, you must stop. When possible, this should be in a place of relative safety, such as a hard shoulder. This is also a legal requirement found in section 170 of the Road Traffic Act 1988.
You must also give your name and address, as well as that of the vehicle owner, to anyone who has reasonable grounds for needing them. Additionally, you must also give the vehicle registration number. You should also collect this information from the other driver.
If someone is injured, you suspect a driving offence caused the collision, or you were unable to exchange details, you need to report the incident to the police. You should make the report within 24 hours of the collision. A police report could be submitted as evidence for your potential claim.
If you have any questions about road traffic accident claims, please get in touch with one of the advisors from our team.
Road Traffic Accident Claims Calculator
Evidence is central to your road traffic accident claim. It’s the basis for up to two types of compensation that can form your settlement:
- General damages compensate you for the injury (mental and physical).
- Special damages compensate you for financial losses the accident causes.
To prove general damages, you’d attend an independent medical assessment. This can be arranged by a personal injury lawyer at a time and place convenient to you.
The independent GP or specialist who conducts the assessment would provide a medical/legal report that
- assesses the severity of your injuries.
- establishes whether your injuries could have been exacerbated or caused by the accident.
The report also gives a lawyer acting on your behalf the chance to compare your injuries with those listed in a guide for personal injury compensation called the Judicial College Guidelines. This is a way they can value your injuries. We’ve used figures from these guidelines in the compensation table below. Please note that the first row was not taken from these guidelines.
| Injury | Severity | Guideline Compensation Amount |
|---|---|---|
| Multiple Severe Injuries And Special Damages | Severe | Up to £1,000,000+ |
| Head Injury | (b) moderately severe brain damage | £267,340 to £344,150 |
| Neck Injury | (a) severe (i) | in the region of £181,020 |
| Leg Injury | (b) severe (i) | £117,460 to £165,860 |
| Pelvic Injuries | (a) severe (i) | £95,680 to £159,770 |
| Knee Injury | (a) severe (i) | £85,100 to £117,410 |
| Wrist Injury | (a) complete loss of function | £58,110 to £73,050 |
| Chest Injury | chest injuries (c) | £38,210 to £66,920 |
| Whiplash Tariff | Whiplash with a minor psychological injury | £4,345 |
| Whiplash Tariff | Whiplash injuries | £4,215 |
These amounts may vary depending on the severity of the injury and the evidence presented. The award bracket amounts provided aim to give an amount to reflect the pain, suffering and loss of amenity the injuries have caused you.
If you can’t see your injuries in the compensation table above, why not reach out to our advisors? They can value your claim for free.
Other Damages
With the right evidence, you can request special damages too. Bills, bank statements, receipts and other financial documentation can help to prove the financial losses you suffered because of a road traffic accident. This can include a surprising range of expenses, such as:
- Lost income (while taking time off work to recover, for example)
- Medical procedures not available on the NHS
- Counselling for the shock or trauma (if the NHS was unable to cover it)
- Impact on your pension or attendance bonus
- Extra child care payments
- Adaptations to your home or lifestyle created by the injuries
- Lost deposits for special occasions you could not attend
- Travel costs (to the hospital, for example)
In short, financial loss that is caused by the accident or injuries can be considered.
Sometimes in road traffic accident claims, there can be back and forth negotiations on what the other party will pay. A personal injury lawyer can help you settle for the right amount that includes expenses now and any that may occur in the future. This is vital, as you can only make one claim for a personal injury incident. It’s not possible to appeal for more damages after the case has been settled.
The Whiplash Reform Programme
Recent changes in May 2021 (the Whiplash Reform Programme) were made to the way that you can claim for injuries valued at below £5,000 (including whiplash). The government has introduced an online portal for claims of this nature. It was recognised that the volume of trivial neck injury claims was pushing insurance premiums too high and this was creating an unfair burden on motorists’ insurance premiums.
Despite this much lower threshold, you are still able to make a personal injury claim for whiplash. But, solid medical evidence is required to prove it is a serious injury, likely to be awarded more than the £5,000 threshold limit of most minor neck injury claims.
Why not speak to our advisors now to see if you could have a valid whiplash injury compensation claim? They can also help you determine whether you’d need to go through the online portal process, or whether your injuries are worth more than £5,000.
Contact No Win No Fee Lawyers Handling Road Traffic Accident Claims
It’s important to note that there is no formal requirement to have legal representation in a personal injury case. If you wish, you are perfectly free to represent yourself. However, we believe that personal injury solicitors can provide vital support.
Under a No Win No Fee arrangement like a Conditional Fee Agreement (CFA), you do not need to pay your lawyer any fees unless your claim is successful. If it is successful, a small, legally capped percentage goes to them as their ‘success fee’.
Speak to our advisors to see how a No Win No Fee agreement could help your road traffic accident claim. The advice is free, there’s absolutely no obligation to proceed unless you wish to and it only takes a few minutes to establish the validity of your claim.
If you have a valid claim, our advisors can connect you with No Win No Fee specialists who can work for you from anywhere in the country. You could benefit from their expertise and insights.
If you want to find out more or are ready to start your claim now, you can:
- Call us on 0800 408 7825
- Contact us via our website
- Use our live chat for instant answers
Related Road Traffic Accident Claims Guides
In conclusion, thank you for reading this guide about road traffic accident claims. We hope that it has provided a clearer picture as to how you can construct your case and work with the best legal representation to win it.
- As well as details about road traffic accident claims, we can offer advice and information on other forms of personal injury such as workplace accidents.
- We also have a guide on slip and trip accidents in a public place.
- Perhaps you have been affected by a data breach caused by human error? We can advise on how to proceed in all these areas too.
- Read more about options for paying for your self-care from the NHS.
- Also, you find out how to access your GP medical notes to use as evidence.
- In addition to this, the government offer advice on road safety.
Other useful guides that could help:
- How Do You Claim After A Car Crash?
- What Are The Average Amounts For MIB Claims Payouts?
- Can I Claim For A One-Way Street Crash?
- Car Accident Compensation Claim Calculator
- What Is The Average Taxi Cab Accident Settlement?
As you research road traffic accident claims, please know you can contact us at any time for simple advice and help.